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DHHS: Department of digital transformation

Digital investment is critical for healthcare providers to power better patient experiences by increasing efficiency and modernizing outdated processes. See how the Department of Health and Human Services (DHHS) in Victoria, Australia, is using Microsoft #HealthIT to eliminate more than 80,000 paper faxes a year...

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council...

The Workforce of the Future eBook

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called "Future Computed". Read the results of...